Shipping policy

Shipping Policy

Processing Time All FonsyMade pieces are handcrafted to order. Please allow 3-5 business days for your order to be made and dispatched.

Delivery Times Once dispatched, estimated delivery times are:

  • Germany: 2-5 business days
  • Rest of Europe: 1-2 weeks
  • International (outside Europe): 2-4 weeks

These are estimates and may vary depending on your local postal service and customs processing.

Tracked Shipping Where available, orders are sent with a tracked service. You will receive your tracking number by email once your order has been dispatched.

Customs and Import Duties For orders outside the EU, customs fees or import duties may apply upon arrival in your country. These charges are the responsibility of the buyer and are not included in the order total.

Questions? If your order hasn't arrived within the expected timeframe, please contact us at fonsymade@protonmail.com and we'll look into it for you.